Take a usable photo
POD Acceptance Fantastic is 98%+ (AMZL). Retaking a photo never counts against you, so review every shot.
✓ Do
- Shoot in the final delivery spot: well-lit, steady, package centered, all edges visible.
- Include the surroundings so the customer can find it.
- Review each photo and retake if it's dark, blurry, or unclear.
- For lockers or concealed spots, photograph the package before you close the door.
✗ Don't
- Photos from inside the vehicle, the sidewalk, or in your hand.
- Any person, body part, pet, face, or license plate in the frame.
- Photos too close, too dark, or showing no package.
- Placing or photographing a package in a USPS mailbox.
Real example: A DA snaps the package while still holding it by the van. It's rejected as package-in-hand and lowers POD Acceptance — redoing it at the doorstep would have counted.
Knowledge check
Answer all 6. You need 5 of 6 to pass. You can retake it.